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  #1  
Old 09-15-2013, 06:21 AM
Shadowlaw Shadowlaw is offline
Aviak


Join Date: Jun 2010
Posts: 76
Default Longest Petition Ever.

Hey guys, i don't mean to sound like i'm complaining but holy crap!

I have had a ticket open for about a week or more with no response,
i'm not sure if my request is being ignored or if they're just super busy, hell any response would be great!

But since i am kinda new here overall, what is the average wait time for a response? My topic is about an IP exemption,
considering i have a family member that also wants to play and sharing the hours between the day is a little frustrating lol.
Last edited by Shadowlaw; 09-15-2013 at 06:36 AM..
  #2  
Old 09-15-2013, 06:49 AM
Yinikren Yinikren is offline
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Location: Las Vegas, NV
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Could take 4 hours or 4 weeks, the server is run by volunteers so they will get to it when they get to it.
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  #3  
Old 09-15-2013, 06:52 AM
Alecta Alecta is offline
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Join Date: Apr 2013
Location: Red '99
Posts: 271
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It depends on the type of request. IP exemptions can't be done by guides, who handle a bunch of the day to day stuff.
  #4  
Old 09-15-2013, 06:55 AM
Shadowlaw Shadowlaw is offline
Aviak


Join Date: Jun 2010
Posts: 76
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Really Alecta?

dang I opened up a petition ingame and apparently the guide told me he has to wait for the main staff to do it, or something like that.
Honestly i wasn't under the impression that doing an IP exemption wasn't all that difficult or time consuming,
but i guess i was wrong.

I'm just a little frustrated lol, EverCrack addition is kicking in and i can't play near as much as i want to considering
i have to share play time with a family member, ugh.
Last edited by Shadowlaw; 09-15-2013 at 07:02 AM..
  #5  
Old 09-15-2013, 10:50 AM
Derubael Derubael is offline
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Join Date: Aug 2013
Location: Cabilis East, in the northwest corner of the zone-in from Field of Bone
Posts: 5,009
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Quote:
Originally Posted by Shadowlaw [You must be logged in to view images. Log in or Register.]
Really Alecta?

dang I opened up a petition ingame and apparently the guide told me he has to wait for the main staff to do it, or something like that.
Honestly i wasn't under the impression that doing an IP exemption wasn't all that difficult or time consuming,
but i guess i was wrong.

I'm just a little frustrated lol, EverCrack addition is kicking in and i can't play near as much as i want to considering
i have to share play time with a family member, ugh.
That was me. And yes, the staff is extremely, extremely busy right now. We do IP Exemptions in batches, and there just hasn't been a ton of time to do them. The staff on this project are all volunteers, none of us get paid to do this (despite what the tinfoils hatters would leave you to believe), and we all have real lives.

Like I said when you asked, your IP Exemption could take some time. Go ahead and bump your IP Exemption about ~once every few days (ip exemptions are usually the one petition thread you should *not* bump, but since everyone is so busy lately, go ahead and do it every 2-3 days) or so. I understand that when things like this take time it can be frustrating, but I assure you that you aren't the only one waiting. I can also assure you that if you ask a member of the staff a question in-game, and they give you an answer, asking again in server chat probably will not give you a different answer [You must be logged in to view images. Log in or Register.]

Be patient. Staff's real busy right now.
  #6  
Old 09-15-2013, 07:05 AM
Tasslehofp99 Tasslehofp99 is offline
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Join Date: Apr 2011
Posts: 2,314
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You posted a petition on the petition section right?
beware though, if you 2 box you will be banned.
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Last edited by Tasslehofp99; 09-15-2013 at 08:38 AM..
  #7  
Old 09-15-2013, 07:12 AM
Shadowlaw Shadowlaw is offline
Aviak


Join Date: Jun 2010
Posts: 76
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Yeah i have been bumping it everyday, usually twice or so.

Yep i know the rules about multiboxing and i don't wish to do that.

I legitimately want to play with a family member, we used to play EQ together years ago
and it's frustrating we can't play at the same times, as i said, taking turns is very annoying.

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  #8  
Old 09-15-2013, 09:14 AM
Ele Ele is offline
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Quote:
Originally Posted by Shadowlaw [You must be logged in to view images. Log in or Register.]
Yeah i have been bumping it everyday, usually twice or so.

Yep i know the rules about multiboxing and i don't wish to do that.

I legitimately want to play with a family member, we used to play EQ together years ago
and it's frustrating we can't play at the same times, as i said, taking turns is very annoying.

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IP exemptions are done oldest to newest, every time you bump your ip exemption thread you are going to the back of the list....
  #9  
Old 09-15-2013, 07:40 AM
Barkingturtle Barkingturtle is offline
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IP exemptions are done in batches, so you just gotta be patient. On the bright side, it used to take months and now at worst its a couple weeks.
  #10  
Old 09-15-2013, 08:05 AM
Acrux Bcrux Acrux Bcrux is offline
Sarnak


Join Date: Mar 2012
Location: 516 New York
Posts: 230
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Pretty sure they say not to bump ip expemtions. That could be your problem.
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