Repeat disconnects -NOT my ISP.

Kreylyn · #1 01-31-2015, 12:59 PM

So for the last 4 days I've had random, multiple, sporadic, and repetitive disconnects. It's frustrating to say the least. Today I've not even been able to fully finish a single fight because of them.

I know it's NOT my ISP or my systems.

It's been happening at different locations, on different systems, on different installs, on multiple characters. (I play at work and home).

Work is a dedicated high speed guaranteed always up service.

Today I got to repetitively running the tracerts to track it down... managed to catch it right at a disconnect.

Log is below... Bold is the disconnect tracert as it was happening.

Just typing this up has been 2 more disconnects today.

HELP!

Microsoft Windows [Version 6.1.7601]Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 5 ms 1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms 1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 7 ms 7 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 4 ms 9 ms 5 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 13 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 12 ms 11 ms 11 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 9 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 25 ms 24 ms 25 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 32 ms 32 ms 31 ms xe-2-0-2.nyc39.ip4.gtt.net [141.136.111.106]
13 31 ms 31 ms 31 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 39 ms 32 ms 41 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 33 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 33 ms * 32 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 35 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 9 ms 1 ms <1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 9 ms 9 ms 9 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 4 ms 9 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 10 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 10 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 11 ms 12 ms 11 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 24 ms 24 ms 25 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 31 ms 31 ms 31 ms xe-2-0-2.nyc39.ip4.gtt.net [141.136.111.106]
13 32 ms 31 ms 31 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 35 ms 36 ms 32 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 33 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 32 ms 33 ms * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 33 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
18 35 ms 31 ms 35 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 3 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms <1 ms 3 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 4 ms 4 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 5 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 10 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 10 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 10 ms 11 ms 12 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 9 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 25 ms 25 ms 24 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 31 ms 35 ms 32 ms xe-2-0-2.nyc39.ip4.gtt.net [141.136.111.106]
13 30 ms 31 ms 31 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 33 ms 32 ms 32 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 32 ms * 33 ms ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 * 32 ms * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 31 ms 32 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
18 35 ms 35 ms 32 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms <1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 3 ms 7 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 6 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 11 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 10 ms 13 ms 11 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 51 ms 32 ms 30 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 39 ms 31 ms 31 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 30 ms 30 ms 30 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 35 ms 32 ms 41 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 32 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 32 ms * 32 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 35 ms 35 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms <1 ms <1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 <1 ms 1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 7 ms 4 ms 9 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 5 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 13 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 10 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 13 ms 11 ms 12 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 59 ms 9 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 25 ms 48 ms 24 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 31 ms 31 ms 32 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 30 ms 31 ms 30 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 32 ms 32 ms 32 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 32 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 32 ms * * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 32 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 2 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 2 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms 1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 4 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 9 ms 7 ms 9 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 7 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 10 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 10 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 14 ms 12 ms 10 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 11 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 24 ms 26 ms 25 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 32 ms * 32 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 35 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
18 32 ms 32 ms 35 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 3 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms 1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 5 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 10 ms 7 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 7 ms 7 ms 8 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 16 ms 16 ms 13 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 11 ms 12 ms 11 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 11 ms 8 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 27 ms 32 ms 25 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 32 ms 31 ms 31 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 30 ms 30 ms 30 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 39 ms 32 ms 41 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 33 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 32 ms 35 ms * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 32 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 2 ms <1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 4 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 3 ms 7 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 8 ms 10 ms 9 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 10 ms 18 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 10 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 12 ms 11 ms 12 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 24 ms 34 ms 24 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 31 ms 31 ms 32 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 30 ms 32 ms 32 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 40 ms 32 ms 41 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * * 33 ms ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 * 32 ms * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 31 ms 33 ms 31 ms 170.rogean.com [108.61.129.170]

Trace complete.

__________________________________________________ _

Krey

Kreylyn · #2 01-31-2015, 03:26 PM

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Management>tracert project1999.com

Tracing route to project1999.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms <1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 12 ms 6 ms 5 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 6 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 9 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 10 ms 12 ms 11 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 25 ms 25 ms 24 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 31 ms 31 ms 31 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 32 ms 30 ms 37 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 37 ms 32 ms 40 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 32 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 32 ms * * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 35 ms 32 ms 35 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert project1999.com

Tracing route to project1999.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms <1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 <1 ms <1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 13 ms 8 ms 3 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 6 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 12 ms 15 ms 20 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 * 10 ms 11 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 46 ms 25 ms 24 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 31 ms 35 ms 32 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 30 ms 30 ms 31 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 32 ms 43 ms 32 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 33 ms 33 ms ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 * 32 ms * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 33 ms 31 ms 33 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
18 35 ms 35 ms 31 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert project1999.com

Tracing route to project1999.com [108.61.129.170]
over a maximum of 30 hops:

1 4 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms <1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 3 ms 1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 4 ms 4 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 4 ms 8 ms 9 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 8 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 14 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 10 ms 10 ms 12 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 9 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 25 ms 25 ms 25 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 32 ms 33 ms 31 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 31 ms 33 ms 31 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 32 ms 32 ms 37 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 33 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 38 ms 32 ms * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 31 ms 33 ms 35 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert project1999.com

Tracing route to project1999.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms <1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 5 ms 4 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 10 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 10 ms 14 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 10 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 10 ms 10 ms 17 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 9 ms 9 ms 9 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 51 ms 25 ms 28 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * 33 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 32 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
18 33 ms 35 ms 32 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>

_________________________________________

Boots me to char select after 5-10 sec delay most times. Once in a while it drops all the way back to log in screen.

20+ disconnects so far in 6 hours of attempted play.

Krey

Solon · #3 01-31-2015, 04:24 PM

Happeneing to me too -- its super annoying

Solon · #4 01-31-2015, 05:16 PM

This is happening to me too. I can't play becasue of it. Someone please help! I'm going crazzy.. Need my EQ fix =(

Solon · #5 01-31-2015, 05:34 PM

having same issues

Camdenbrown · #6 01-31-2015, 09:21 PM

I want to punch my monitor this has been happening so much!

mintmaster · #7 01-31-2015, 09:51 PM

This is most likely the same problem that was happening back in early December. There were a number of posts just like this including mine of random Link Deaths of players who use Charter Cable and Time Warner Cable in NC, SC, GA, TN, AL, and FL(I am in Alabama). It was very frustrating and was only affecting EQ not websurfing etc.

Someone with a lot more expertise than me posted at that time that in those States Charter cable often pauses for 10 to 20 seconds at a time. With newer programs this just causes a slightly noticeable lag or a page which stalls out and has to be reloaded. But older programs like classic EQ boot you out when they detect that the ISP has paused for more than 10 or 15 sec.

The problem appeared to have cleared up for me back in mid December but has come back with a vengeance about 10 days ago. First an LD about every 2 hours, but the past 2 days I have been going LD about every 10 minutes. I have contacted Charter twice and they say my cable is working fine and it must be my router or modem. But I explain to them that my daughter is online on Charter as well on the same EQ program and goes LD at the exact same time....and she lives 5 miles away. I also have a new router since Christmas and the LDs were happening on both the old and new router.

I have had Charter for over 15 years and it is typical that they will never take responsibility for problems. I am not a tech person and what I have noted above is just a rehash of what was posted here in December. I hope and wish that someone has more pull with Charter than I do because unless they take responsibility and make some changes to their antiquated equipment P99 has become unplayable for me. In fact I am really getting tired of the pauses in Charter service on other programs and repeatedly having to reload webpages. The only alternative I have is a dedicated Hotspot I purchased back in the summer which I may have to start using and just cancel Charter service.

Any other feedback would be VERY appreciated because i am absolutely frustrated at this point

Kreylyn · #8 01-31-2015, 10:06 PM

Perhaps someone more knowledgeable than me can explain if it IS charter's issue, why the only delays/timeouts for the trace routes I do come back for GTT.net and mostly NYC area nodes.

In the last 5 mins .... (personal IP addy removed jus cause...)

3 9 ms 8 ms 8 ms dtr01wvvlnc-tge-0-0-1-2.wvvl.nc.charter.com [96.
34.67.105]
4 10 ms 8 ms 8 ms crr01ahvlnc-bue-21.ahvl.nc.charter.com [96.34.92
.52]
5 13 ms 14 ms 17 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
6 13 ms 20 ms 13 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
7 20 ms 22 ms 15 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
8 19 ms 22 ms 22 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
9 19 ms 20 ms 18 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
10 19 ms 23 ms 20 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
11 22 ms 20 ms 17 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
12 25 ms 28 ms 26 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * 44 ms 46 ms 170.rogean.com [108.61.129.170]

Trace complete.

Krey

Forza · #9 01-31-2015, 11:18 PM

devs, i appreciate your work you do in these servers, but please for the love of god look into this. it's been a persistent problem for SO long now and it's worse than ever.

Shatford · #10 01-31-2015, 11:22 PM

I live in Canada with a totally different ISP and I am suffering from the exact same problem you're all describing.

I go LD every 2 hours on the nose. It is not my ISP, my modem, or my computer.

I am no computer expert, but I think it has to do with dynamically-assigned IP addresses. If you run MSCONFIG on windows XP run dialogue, then go to the TOOLS tab, and launch IPCONFIG (make sure you enable Advanced Options check box), I see when my IP lease was obtained. For example we'll say it January 31st, 2015 at 6:04pm EST. Now, if I log onto EQ and play, I go LD at exactly 8:04pm EST.

I figure my IP renews its lease every 2.0 hours, and EQ reads this as an interrupt and LDs me. It's handy to know that every 2.0 hours I will disconnect, so I make sure I'm not in combat while soloing. However, I have not changed anything to my set up in a long time, so this is not a client-side issue.

So obviously something has changed server-side to the EQ game server. Again, I am by no means a computer guy, but perhaps there's a way to loosen up the server's parameter's for what constitutes a disconnect?