Longest Petition Ever.

[Shadowlaw]

Hey guys, i don't mean to sound like i'm complaining but holy crap!

I have had a ticket open for about a week or more with no response,
i'm not sure if my request is being ignored or if they're just super busy, hell any response would be great!

But since i am kinda new here overall, what is the average wait time for a response? My topic is about an IP exemption,
considering i have a family member that also wants to play and sharing the hours between the day is a little frustrating lol.