Players who have been banned by mistake, how long did it take to get unbanned?

[Landylil]

Sorry at work, didn't expect the thread to take off. I personally never really thought of running logs outside of maybe helping ahungry at some point. I'll have to setup logs to run whenever we're online, this just isn't something we expected to happen. I'd like to argue that the burden of proof should be on the accuser, but I can't argue that this server we love so much is free, and that it helps the staff if we can keep track of our transactions.

I figure once they get the time to review the case it'll be easy for them to see either way, but it will help with future issues. If somehow they can't his purchase was legitimate I'll be very surprised.


*editing to reply to Swish*
We had just used all of our resources from the past few years of on and off playing, pp and fungi tunic, to purchase torpor for his shaman so we could slay harder. Making a new toon won't scratch that itch =)