two people on same. ip

[kickalex]

My wife and I are trying to play, we put in a request in the right form and I see 7 views on it but no feedback, no mail, nothing. I sent it in on the 13th, it's now the 19th. When I ask my friends they said it took them a day or two at the most. I followed on what I had to do to the T. Anyone else having this happen to them?

We really want to play =/