IP restriction questions

[m22882]

how long do the devs usually take to remove IP restrictions? im trying to get my wife into the game as a fun thing for us to do after our kid hits the sack. we both have requested they lift the restriction b/c we are not boxing there are 2 pc's and 2 people playing and i have heard NADA back. was wondering if anyone else knows how long it generally takes. is it even worth my time to ask? kinda frustrated that we have to choose who gets to play EQ and who gets to surf the internet.