Password Recoveries

[Vallyx]

When SMS verifying I get error messages, so after reloading the page and trying numerous times, it blacklisted my number - and 3 other numbers I tried. What can I do to fix this? The accounts are linked from eqemu and this P1999 forum name. Halp!

[Simmons1337]

When clicking on the link via email it tells me "invalid hash"

[Dukku]

Originally Posted by oOjeff [You must be logged in to view images. Log in or Register.]

Hello! After switching my password back and forth today in order to let a friend onto my account, my new password stopped working all together. When trying to set up the SMS verification for the account it says that my phone number is blacklisted from too many failed attempts - I entered a friends phone number too, which was also rejected. What am I supposed to do in this case?

It's a frustrating situation you're facing with your password and SMS verification. Consider reaching out to the platform's support immediately, explaining the issue. They can assist in unlocking your account, resolving the blacklisting, and ensuring secure access. Prompt communication with the support team should expedite the resolution process.

[aismartin]

For Everyone reading this do not change your password until they can fix the reset system. You will lose your character.

[aismartin]

Thank you for the help, all is well now. : )

[MrMudgeon]

How do i update my phone number for SMS Verification

[Mogulk]

Hello,

I made all steps to recover my account,

I recover my acces to this forum and eqemulator forum,

My eqemulator account is linked to eq1999 accound succesfully,

I made SMS verification succesfully .

I reseted my old log in password succesfully on eqemulator and eq1999,

I made my new log in password succesfully on eqemulator and eq1999,

But i can't log in at the moment and i still have the message : "DB error : invalid password"

So i am just wondering what is wrong ?

Maybe it take a little time for these operations ?

Regards

[elaidaib]

Originally Posted by Mogulk [You must be logged in to view images. Log in or Register.]

Hello,

I made all steps to recover my account,

I recover my acces to this forum and eqemulator forum,

My eqemulator account is linked to eq1999 accound succesfully,

I made SMS verification succesfully .

I reseted my old log in password succesfully on eqemulator and eq1999,

I made my new log in password succesfully on eqemulator and eq1999,

But i can't log in at the moment and i still have the message : "DB error : invalid password"

So i am just wondering what is wrong ?

Maybe it take a little time for these operations ?

Regards

same issue.

[Mogulk]

I solved my problem :

I had numbers in my password,

You must not use the numeric keypad, but the numbers above the letters,

I know it's ridiculous but it worked for me

[elaidaib]

unfortunately this didnt work for me. i dont know what to do other than wait the 3 days and try the SMS again.