The line for JCP is a terrible concept

[muffins]

Originally Posted by Metallikus [You must be logged in to view images. Log in or Register.]

From what I understand, the problem was that one gm/guide came in and took an item from a player and gave it to another player without first hearing arguments from both sides or doing the petition research to make an informed decision.

More than four hours earlier, to solve a dispute involving Twizzt and Bearnuts about who was ahead in line. Amelinda was "hands off" and told the players to resolve the dispute. Instead of a compromise or making an agreement, bearnuts KS'd the mob in question and gave the prod to a necro buddy and then remained there stating he was first in line. This caused Twizzt to immediately petition the KS but there was no answer to the petition at all - four hours later another chancellor pops. Twizzt attacks this mob because he beleives its his rightful mob since bearnuts KS'd him on the last mob that was rightfully his. Twizzt gets the kill with no contest because Bearnuts went LD for that moment. Twizzt takes prod and leaves. Bearnuts comes back from LD and has Uthgaard there immediately. Then you see how things were resolved by the screenshots. Essentially Bearnuts got two prods in a row, which is why this seems to have been handled poorly.

Again, this is just from what information I was able to gather.

This is exactly right. I have had similar problems with said GM taking a manastone out of my inventory because I picked it up off the ground from someone who decided it was a good idea to drop it down right infront of me. This certainly isn't classic, yet they are going for a classic like feel on this server. I believe this dev should no longer be allowed to answer to any more petitions as they have proven many times before that they are incapable of being just.

[Friday]

Oooo they can be MQ'd?

[Kraftwerk]

As someone who interacts with external and internal customers on a daily basis I have to completely disagree with statements claiming the customer isn't always right. They are, no matter how rude/impolite/crass or downright confrontational they may be, always right. What the customer is experiencing is their viewpoint and a reality to them. If your position involves interacting with the customer in any way it is your responsibility to do everything in your power to resolve their issues. This means being polite, taking the time to empathize, divert conversation from being outright negative to more positive problem addressing.

When I speak with one of my company's customers the only tone I take with them is positive trying my best to resolve their issues and apologize for all inconveniences. When I speak with my company's internal employees, my tone is the same. I bend over backwards for each person regardless of how they speak to me or rude they are. In fact when someone is rude I act more polite than normal since it is an opportunity to make a difference. If I ever treated anyone less than that I would personally feel bad about myself for not choosing to try and change someones attitude or improve their experience with our company. I try and extend this approach to other aspects of my life as well.

Now this leads me to P1999. If anyone was at SFs in March-April they may have seen me around, and during this period I made some choices and behaved in ways I am not proud of. I would be combative and negative rather than trying to improve someones else's experience along with any problem we may be having. As time passed by the end of May I had found sharing SF camps and being polite and generous yielded better conflict prevention and experiences for everyone in OOT and got me some new friends.

I've since taken this attitude onto my Bard I play. Daily I encounter golden opportunities for positive experiences with other players when they are affected by my AoE kites. I group with players, and try to help others in zone. I encourage people to send me a tell so I can make it up to them. What I've found though is that a large problem on this server is people will not attempt to resolve problems and opt to petition instead. On numerous occasions I've had a GM send me a tell saying my kite affected someone, I apologized and said I was sorry to them and for causing them problems. I took ownership and worked with the person who petitioned, but they never sent me tells first they chose to petition instead =(. I worked positively and now have new friends.

Choosing to take a positive approach to a situation regardless of if someone is a customer, friend, tester, player etc. in my experience will yield better results all around. It's somewhat cliche but you catch more bees with honey.

[Doors]

lol @ the people who play here that think they're customers.

[Bodeanicus]

Originally Posted by Doors [You must be logged in to view images. Log in or Register.]

lol @ the people who play here that think they're customers.

lol @ nutriders who think their opinion on anything means anything. Wipe your chin, sweetpea.

[Doors]

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[Shiftin]

... what

[Kassel]

We are not customers, we are ants that need to be crushed

[Amelinda]

People who hate Uthgaard really should hate me more...I ban and suspend more people than anyone else [You must be logged in to view images. Log in or Register.]

Also - since there are so many of you posting here..someone help me fix my sig [You must be logged in to view images. Log in or Register.]

[Mcbard]

Originally Posted by Amelinda [You must be logged in to view images. Log in or Register.]

People who hate Uthgaard really should hate me more...I ban and suspend more people than anyone else [You must be logged in to view images. Log in or Register.]

Also - since there are so many of you posting here..someone help me fix my sig [You must be logged in to view images. Log in or Register.]

User CP > "Edit Signature"

Make sure the box contains:

[img ]http://www.whereeveryourimageishostedputtheurlhere.com[/img ]
without the spaces before both "]"s.

or

Click "choose file", make sure it meets the requirements (Note: The maximum size of your custom image is 600 by 150 pixels or 1,000.0 KB (whichever is smaller) and click "upload".