Solutions to the Tunnel Trainer.

[frefaln]

I'm not interested in gaining your respect or anyone else's. As far as "finding a way" to talk to people, when I petition in-game, then on these forums, then on IRC and get ignored on all three channels, I'd say I've done my part in reaching out. You're right, you have no "obligation" to respect that, and when I see that no respect is given, I have no obligation to respect the code of conduct as a result.

I have a feeling this will come up again, but it won't be me. Someone else will wonder why something egregious goes unnoticed for days if not weeks, and they'll finally realize that the canned GM/Dev response of "hey it's free, we're not obligated to do anything" smacks of condescension and sends the message of "hey, my time's more valuable than yours". Nothing could be further from the truth.

Dismiss/label me as a "terrorist" or whatever buzzword you like. I'll walk away from P99 after tonight and sleep quite well, and I expect you'll do the same. If every GM and Dev comes out of this thinking there's no room for improvement on their end, that's fine, it was a lost cause to begin with. But at least I tried and wasn't just content with brown-nosing.

[rsynweap84]

Let me first say these GM's have done more and pretty much everything for this server without being paid a single damn cent. I unfortunately have to claim "ragefart" as a stupid meaningless rant from an unhappy player, who actually happen's to be my brother. I have dealt with him and so I won't say anymore on that. I will say I have been on this server, not that any of you know me, since October when I found out they were bringing this back up, I was here for the DDoS attacker, and from now until all the way back then I can tell you, yes not everything has been perfect on this server. How can it be, its all done mostly from scratch, by a few dedicated people. But when something went wrong the GM's tried as best they could to expediently fix/address the issue.

If the GM's don't get back to you they're not just blowing you off, I have seen the server go from an average population of 2-300 max on a Saturday, that was a a time ago wasn't it? How many people did I see online last Saturday? Heck it wasn't even peak hours and I still saw over 800.

If you have an issue to address, address it then, if you get no response from petition, try a private message, if not there try IIRC, and if still nothing then keep trying all three. I have to deal with the fact that my idiot brother purposefully insulted a GM and the Devs with that post. I have donated to this server, and I have no regrets about it, I'm glad if every cent earned me a few more seconds of time, but don't patronize the GM's.

And don't take it out by training people. Not that you intend to listen to anything I'm saying, you of course meet the definition of stupid by refusing to listen in the first place. They got enough to do without this crap, from these kinds of people.

[frefaln]

I've said it in other threads that yes, the Devs have done an extraordinary job of getting the server stabilized and feeling very much like classic EQ. Unfortunately the technical part is only half the battle if you care about the long-term health of the project.

Originally Posted by rsynweap84 [You must be logged in to view images. Log in or Register.]

If you have an issue to address, address it then, if you get no response from petition, try a private message, if not there try IIRC

Substitute "private message" with the Petition Forums and I did all three. In each case, no response. In my case I was simply asking if restoring a character (which I inadvertently deleted) was even possible. I would've accepted "yes", "no", "we don't know, we'll look into it", or "yes but it'll take a week." The answer I got was: __________ in all three cases for several days.

and if still nothing then keep trying all three.

And that leads us to the whole point. Nobody should have to spam all three avenues. Just because the Devs have done a great job technically, just because P99 is donation-based, doesn't mean players are peons that deserve to be in limbo. Are you telling me that Cyrius is the only person qualified to be a GM? You expect me to believe there aren't dozens of players out there willing to be a Guide/GM to field these issues?

One of the huge problems with Live was the "us versus them" mentality with SoE vs. the player base. This is where I disagree strongly with Nilbog, that there's some sort of superficial wall between players and Devs. The implication, whether intentional or not, is that Devs are "above" the players which is crap.

They might claim they'd be just as content with 80 people as 800, but that's hogwash. As a software/game developer I know how it is — we want our work to be noticed and appreciated by as many people as possible. But that appreciation shouldn't be taken for granted either direction, and should manifest itself as an ongoing partnership toward a better product. I flatly reject this "it's up to you guys to be a community" stuff. It's up to everyone who cares one iota about EQ.

And don't take it out by training people. Not that you intend to listen to anything I'm saying, you of course meet the definition of stupid by refusing to listen in the first place.

Thanks for your input.

[Lazortag]

Originally Posted by frefaln [You must be logged in to view images. Log in or Register.]

I'm not interested in gaining your respect or anyone else's. As far as "finding a way" to talk to people, when I petition in-game, then on these forums, then on IRC and get ignored on all three channels, I'd say I've done my part in reaching out. You're right, you have no "obligation" to respect that, and when I see that no respect is given, I have no obligation to respect the code of conduct as a result.

I have a feeling this will come up again, but it won't be me. Someone else will wonder why something egregious goes unnoticed for days if not weeks, and they'll finally realize that the canned GM/Dev response of "hey it's free, we're not obligated to do anything" smacks of condescension and sends the message of "hey, my time's more valuable than yours". Nothing could be further from the truth.

I can guarantee everyone that you're inflating the amount of time it took for someone with authority to respond to you. I know from personal experience that when something goes bad in EQ, it feels like the apocalypse, and every second of not being able to play feels like a year. I'm sorry, but one night of not being able to play because you stupidly deleted a character is not the end of the world.

I also don't think that character restoration should be very high on the list of priorities, but GM's/devs/etc might think differently.

[frefaln]

LOL, you can "guarantee" it huh? Silly Lazortag proving my point about assumptions people here make.

Petition #1 (deleted char): filed 07-10-2010, 02:00 PM. Bumped 07-11-2010, 11:59 AM. Response 07-12-2010, 11:39 PM. Response time: approx. 57 hours. That's one long night according to you.

Petition #2 (acct status query): filed 07-14-2010, 03:14 PM. Bumped 07-18-2010, 01:05 PM and 07-21-2010, 09:28 PM. Still no response as of today. That's over two weeks, or in your world, a really, really, really long night.

Try again, sport.

[Drakul]

I really like being able to sell stuff in EC. I noticed the auctions were very slow tonight and nobody was buying my pelts... is it because of this? Did the trade area move already?

Sticking to classic is great but ecomm tunnel trading was a huge part of my classic experience, much more than this one problematic NPC. I don't see why she can't just be removed altogether. Sure it's not completely ideal, but it tops the current situation and would seem to be a simple fix.

Why allow a couple bad apples affect the server economy for everyone?

[mixxit]

Originally Posted by frefaln [You must be logged in to view images. Log in or Register.]

I'm not interested in gaining your respect or anyone else's. As far as "finding a way" to talk to people, when I petition in-game, then on these forums, then on IRC and get ignored on all three channels, I'd say I've done my part in reaching out. You're right, you have no "obligation" to respect that, and when I see that no respect is given, I have no obligation to respect the code of conduct as a result.

I have a feeling this will come up again, but it won't be me. Someone else will wonder why something egregious goes unnoticed for days if not weeks, and they'll finally realize that the canned GM/Dev response of "hey it's free, we're not obligated to do anything" smacks of condescension and sends the message of "hey, my time's more valuable than yours". Nothing could be further from the truth.

Dismiss/label me as a "terrorist" or whatever buzzword you like. I'll walk away from P99 after tonight and sleep quite well, and I expect you'll do the same. If every GM and Dev comes out of this thinking there's no room for improvement on their end, that's fine, it was a lost cause to begin with. But at least I tried and wasn't just content with brown-nosing.

You sound like a douche to be fair. You are basically saying you didn't respond to ME on here, here and here. So fucking what? There are thousands upon thousands of petitions in that queue we are not obligated to reply to any of them. But we try to answer them as best we can with the time that we commit to working on the project. Some of the team members work on this almost 7 hours a day every single day for the last year!

Do you understand how gutting it is to read your comments? I would say this team has done more than even sony did for you when you were paying them $15 a month for the privilege.

So no, you and hundreds others haven't had a reply on XXX issue for some well justified reason. Not because we want to ignore you. And certainly not because we want you to ignore the rules that are set up to help everyone.

[frefaln]

^ and yet, you still haven't addressed the question of why there aren't more GMs. It's common sense, dude. You just conceded that you have a huge backlog of unanswered petitions. You would think the light bulb would go on, and you guys would realize that maybe you should add a couple volunteer guides/GMs to field the Tier 1 questions.

But no, if you guys didn't think of it, it's a stupid idea right? Gotta stroke the 'ole egos of the godly Devs.

Oh, and the "douche" sentiment is mutual.

[mixxit]

It sounds to me like you have way too much time on your hands and you just want to moan. We don't think that at all, are extremely busy and keep having to deal with cocks like yourself.

The team doesn't just invite everyone that wants powers, we have to go through it and discuss each member carefully and to be quite honest not that many people apply. Then there's the actual skill level involved. Sometimes we need to train the people involved and that takes time.

Then there is the problem of trust. Sometimes we get some gems and sometimes we get some applications from people like you. So no, there is no lightbulb to go on. That isn't a eureka moment that we are stretched, unpaid and from the sounds of your posts, unappreciated.

[frefaln]

Well, with all due respect Mixxit, you still don't get it. The reason there are "people like me" is because there are people like you, people who think they're above us lowly players just because you put X hours into the project. My response to that is the same quote you used: So fucking what?

I'm a software developer and I put countless hours into projects too. And let me tell you, when people play my games and have questions or file bugs I am extremely thankful to them. Why? Becuase their time is just as valuable as mine is and I understand that. Oh, and here's the kicker -- I've never charged a cent for any of my apps. I did it because I love game development, and I never once thought my shit didn't stink or gave players the response of "I'm not obligated to do anything for you." That kinda crap is as condescending as it gets. It's so backwards that you think I'm the jerk here, because I feel it's the exact opposite.