Character Screen Not Loading

[Cpm2580]

Hello all - I was playing perfectly fine yesterday with no issues at all. This morning when I am encountering an issue preventing me from loading the character screen. I am able to log in to the server select screen just fine and have done so numerous times this morning so I don’t think it’s a connection issue. However, when I click “Play Everquest” the screen turns black and I can view the EQ mouse curser but the typical EQ layout loading screen does not load and I am not able to make it to character select. I have tried connecting to a mobile hot spot and that did not fix the issue. Any ideas is greatly appreciated. Thanks!