#1
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black screen after windows 10 upgrade
Hail, Welmet,
I just upgraded to windows 10 from windows 7 and I am getting a strange "black screen" more often than not. [You must be logged in to view images. Log in or Register.] What's peculiar about it is, the client is still active (It did not crash) because I can still see the logs being updated. I just tried setting Windows UAC to "off" and will see if that helps. - I am running WinEQ 2.15? - I still need to try to upgrade display drivers - Maybe re-install WinEQ? - also, if I hit "alt-enter" while in this mode, immediately it will say "Reset Device Failed" and crash - I believe i set WinEQ to run in compatibility mode "Windowes 7" maybe I will try "Win XP" next Any one have a similar problems after upgrading to Windows 10? I think I have nine days left to revert to Windows 7.[You must be logged in to view images. Log in or Register.] Thanks a lot in advance, -digz[You must be logged in to view images. Log in or Register.] | ||
#2
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post your EQClient.ini and delete it to see if it fixes your client
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#3
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eqclient.ini
i deleted the "eqclient.ini" and restarted EQ - eventually, i ended up with the same problem
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#4
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well here is some more testing info:
the following info was obtained using the "systeminfo" command at the command prompt the black-screen problem does not occur on windows 10 enterprise box ----------------------------------------------- OS Name: Microsoft Windows 10 Enterprise OS Version: 10.0.18363 N/A Build 18363 Hotfix(s): 12 Hotfix(s) Installed. [01]: KB2693643 [02]: KB4532938 [03]: KB4513661 [04]: KB4516115 [05]: KB4517245 [06]: KB4521863 [07]: KB4524244 [08]: KB4537759 [09]: KB4538674 [10]: KB4541338 [11]: KB4552152 [12]: KB4549951 the black screen problem occurs on windows 10 pro box ------------------------------------------------------------- OS Name: Microsoft Windows 10 Pro OS Version: 10.0.19041 N/A Build 19041 Hotfix(s): 4 Hotfix(s) Installed. [01]: KB4565627 [02]: KB4561600 [03]: KB4566785 [04]: KB4565503 | ||
#5
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this isn't an update or windows issue.
this is a configuration issue. please post your dxdiag please post your EQClient.ini | ||
Last edited by xaix1999; 07-31-2020 at 12:44 PM..
Reason: \_0_/
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#6
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dxdiag and eqclient
here it is - zipped up
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#7
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you wineq is configured improperly please set your configs to the right resolution
also your windows update is failing at the end of dxdiag there is failure reports for a few issues, please scroll to the bottom | ||
Last edited by xaix1999; 07-31-2020 at 02:35 PM..
Reason: \_0_/
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#8
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there is also a good chance your need to uninstall direct x and install a clean version
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