Password Reset Error

[Lonesquiff]

I'm unable to reset my loginserver password. My account says I have an sms number lined. Whenever I select the 'Continue' button I am taken to a page with the following error:
[I]PDOException: SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'number' cannot be null in /var/www/vhosts/project1999.com/httpdocs/account/ls_resetpw_send.php on line 57

No sms message comes through and my only option is to select the back button on my browser. Any help would be appreciated.

[mcoy]

Try a different browser?

-Mcoy

[Lonesquiff]

I've tried both Chrome and Internet Explorer.

[Keudaan]

I am having the same error. I haven't played in a bit and the password that I have written down isn't working. When I try to reset the password, I get the same error message. Also, I noticed that when I look at the account details where it has the Created and Updated dates, the part where it says logged on is blank.

[Elk]

I'm getting the same issue.

[Nealin]

Had the same error on Chrome and Firefox.

[Whitebreadd]

Same issue here. Any updates?

[Lonesquiff]

Nothing new to report, issue still persists. No support has been provided on the forum or Discord channel. I was able to create a new login server account and successfully play.

I did recently create a petition on the forum in hopes that might help resolve the issue.

[EmperorCrush]

same problem here*

[gregbowers]

Hello
The error you're seeing indicates a problem with the database where the login server stores its data. To resolve this, you should contact the support team or administrators responsible for the login server. They can help troubleshoot and fix the issue.