Issues seeing servers sometimes

[Mojofingers]

Greetings,

My brother in Nova Scotia Canada has issues seeing the p1999 servers sometimes.
Sometimes he needs to log in and out of the server list many times for the P1999 servers to show. Sometimes this can take a couple times of tries, sometimes it can take 30-40 times to see the servers.

He has no issues logging into the forums.
He has opened the ports and ensured it's clear through his antivirus.
He has no issues logging into the p2000 servers.
His modem is only a year old from Bell Canada.

Does anyone have any ideas, please & thank you.

Cheers
Mojofingers/Iniica