Trouble getting past character select

[Jimwise]

Hi!

Hopefully someone here can help me. It has been taking me 20 or even 30 attempts each time to get past character select. Once I do finally manage it then the game plays nice & stable for me but usually when trying to log in I click on my character & get dumped back to the log in screen after a second or two.
I have done a clean install of Titanium today and have also tried using WinEQ but that sadly did not improve things either. I have checked all of the things suggested in similar threads such as xp compatibility mode, correct port on the .txt file, firewall off, anti virus etc but nothing so far has been able to fix the problem.
From the dbg file in logs I can see

"DisconnectReasonOtherSideTerminated,DisconnectRea sonNone"
Fingers crossed someone knows what the problem is!! Bottom part of dbg log is pasted below in case that helps. Thanks, Jim


2018-02-28 23:01:46 Initializing precipitation system.
2018-02-28 23:01:46 World initialized: clz
2018-02-28 23:01:46 load done.
2018-02-28 23:01:46
2018-02-28 23:01:46 Starting char select.
2018-02-28 23:01:46
2018-02-28 23:01:47 Clearing display buffers.
2018-02-28 23:01:47
2018-02-28 23:01:47 Display buffers cleared.
2018-02-28 23:01:47
2018-02-28 23:01:47 Initializing character select UI.
2018-02-28 23:01:47 Resetting game UI.
2018-02-28 23:01:54 Zone Connect -- 0 -- Received MSG_ZONE_ADDRESS
2018-02-28 23:01:54 Zone addr [144.121.19.169:42267] received...
2018-02-28 23:01:54 ZONING
2018-02-28 23:01:55 Networking: Connection Closed [0] with 0 pending bytes.
2018-02-28 23:01:55 Networking: using port [55947].
2018-02-28 23:01:55 Networking: Connection Established [1]
2018-02-28 23:01:55 Connected to 144.121.19.169:42267...
2018-02-28 23:01:55
2018-02-28 23:01:55 Zone Connect -- 2 -- Sending MSG_EQ_ADDPLAYER
2018-02-28 23:01:56 Networking: connection terminated [client[You must be logged in to view images. Log in or Register.]isconnectReasonOtherSideTerminated,server: DisconnectReasonNone]
2018-02-28 23:01:56 disconnected at C:\EQ\EverQuest\EverQuest.cpp:17233 (char. select) DisconnectReasonOtherSideTerminated,DisconnectReas onNone
2018-02-28 23:01:56
2018-02-28 23:01:56 Character is .
2018-02-28 23:01:56
2018-02-28 23:01:59 nError is TRUE at C:\EQ\EverQuest\EverQuest.cpp:20261
2018-02-28 23:01:59
2018-02-28 23:01:59 Exiting normally.

[Jalico]

when you get logged in, what is your ping typically sitting at and what kind of connection are you on?

[Jimwise]

Hi Jalico and sorry for the slow reply, still not having any luck getting into EQ so been playing other things in the meantime.

When I do manage to connect to the game my ping is usually 300 or slightly less and my connection speed is 10Mbit/sec. I play from India and 2 winters ago when I was playing a lot I still had the same kind of ping but my connection then was real slow, only 2Mbit/sec on a good day, but had hardly any connection problems then!

[Jalico]

It might be worth clearing out your arp cache...

The servers were physically moved this last year and have caused a few sign on problems with many people.

Have you set up the port and auto-forwarding for EQ? Might look into those as well and see if it helps.

[Jalico]

Have you tried logging in with a new character too? Something with no gear on them?

[Fabby]

Does it take a long time to reach the wiki and forum? if so its an internet routing issue we have seen before but cannot fix on our end.