Update: SMS Errors

Ambrogio · #1 08-01-2023, 12:19 PM

Update: The SMS system is down again. We are working on it as fast as we can. We will update this post once it's up and running again. Sorry for any inconvenience! -Visceryn

Quote:

Greetings!
In a previous announcement, we mentioned there were complications with the SMS system. This morning, we were able to test the updates made by Rogean and are happy to announce the password reset issues have been fixed.

Thank you for your patience and here's to many safe travels ahead!

Deathrydar · #2 08-02-2023, 05:37 AM

Hooray, I was finally able to reset my password. Thank you team!! [You must be logged in to view images. Log in or Register.]

Stubius · #3 08-02-2023, 03:25 PM

The Web page for P99 is down due to certificate errors. Any time frame for this to be resolved?

mees · #4 08-03-2023, 04:25 AM

I'm able to submit my number, but I have yet to receive any SMS. Is there a way to request for another message? Thank you for the hard work! [You must be logged in to view images. Log in or Register.]

Deathrydar · #5 08-03-2023, 05:21 AM

Did you check your spam section of your text messages? Sometimes because the number it is originating from is an unknown number to your phone, it will send it there.

mees · #6 08-03-2023, 06:05 AM

Quote:

Originally Posted by Deathrydar [You must be logged in to view images. Log in or Register.]

Did you check your spam section of your text messages? Sometimes because the number it is originating from is an unknown number to your phone, it will send it there.

Yeah I checked that but it's not in the spam folder [You must be logged in to view images. Log in or Register.]

Deathrydar · #7 08-03-2023, 07:40 AM

Quote:

Originally Posted by mees [You must be logged in to view images. Log in or Register.]

Yeah I checked that but it's not in the spam folder [You must be logged in to view images. Log in or Register.]

Weird. Did you create your "log in account" on this forum or on the EQEMU forum?

ElemtalRZ · #8 08-03-2023, 07:02 PM

I'm not receiving my text message either

Deathrydar · #9 08-04-2023, 05:28 AM

By the amount of posts about this issue, it looks like it was fixed (cause it worked for me ) but it is broken again. [You must be logged in to view images. Log in or Register.]

Naly · #10 08-04-2023, 03:52 PM

Is there a way to change the phone number on the account. Think the messages are going to an old phone number?