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  #1  
Old 07-26-2020, 04:27 PM
theaetatus theaetatus is offline
Sarnak


Join Date: Jun 2012
Posts: 265
Default Error 1017

Hey hey... I'm trying to log in after a year or two away and get thrown back to the login window followed by an Error 1017 when I try to log in to either green or blue.

I know the FAQ says to report it in a separate thread but the last response there seems to be from 2015 so I'm guessing that's not how things are done any more. [You must be logged in to view images. Log in or Register.]

Any suggestions please?
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  #2  
Old 07-26-2020, 04:40 PM
theaetatus theaetatus is offline
Sarnak


Join Date: Jun 2012
Posts: 265
Default

Oh... I haven't changed any hardware since I was last able to log in and this seems to be the error in the log file:

2020-07-26 21:17:11 Networking: Connection Established [1]
2020-07-26 21:17:11 WorldAuthenticate: Initiating Login.
2020-07-26 21:17:11 WorldAuthenticate: connection lost during authentication.
2020-07-26 21:17:11
2020-07-26 21:17:12 Rejected By World. retrying
2020-07-26 21:17:12
2020-07-26 21:17:12 Networking: Connection Established [2]
2020-07-26 21:17:12 WorldAuthenticate: Initiating Login.
2020-07-26 21:17:42 Networking: Connection Closed [1] with 0 pending bytes.
2020-07-26 21:17:42 *** ERROR: WorldAuthenticate. My message arrival was NULL, the net has been shutdown.
2020-07-26 21:17:42 *** WorldAuthenticate. Checkpoint 3.
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Urgh - Troll Shadowknight
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  #3  
Old 07-26-2020, 08:44 PM
mcoy mcoy is offline
Planar Protector


Join Date: Mar 2017
Posts: 2,171
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Try using a hotspot or VPN to rule out connectivity issues. Could be a routing issue on your ISPs end, and you just have to wait for them to resolve it.

-Mcoy
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  #4  
Old 07-27-2020, 11:22 AM
theaetatus theaetatus is offline
Sarnak


Join Date: Jun 2012
Posts: 265
Default

Tried with a free VPN and it worked, thank you!

How odd, it worked fine with this same ISP beforehand, I wonder if there is any way to fix this without resorting to a VPN.
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Wazzock - Ogre Warrior
Pillock - Iksar Monk
Urgh - Troll Shadowknight
Twerp - Ogre Shaman
Numpty - Halfling Warrior
Tosser - Gnome Enchanter
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  #5  
Old 07-27-2020, 01:23 PM
mcoy mcoy is offline
Planar Protector


Join Date: Mar 2017
Posts: 2,171
Default

It's usually a routing issue on your ISPs side. Just try connecting normally from time to time and it should eventually work because they'll have realized and resolved it.

-Mcoy
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  #6  
Old 07-27-2020, 05:29 PM
theaetatus theaetatus is offline
Sarnak


Join Date: Jun 2012
Posts: 265
Default

Thank you again!
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Twerp - Ogre Shaman
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Tosser - Gnome Enchanter
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