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  #11  
Old 12-03-2019, 06:09 PM
Vallyx Vallyx is offline
Sarnak


Join Date: May 2014
Location: Illinois
Posts: 245
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When SMS verifying I get error messages, so after reloading the page and trying numerous times, it blacklisted my number - and 3 other numbers I tried. What can I do to fix this? The accounts are linked from eqemu and this P1999 forum name. Halp!
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  #12  
Old 12-04-2019, 10:10 AM
aismartin aismartin is offline
Aviak

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Posts: 68
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For Everyone reading this do not change your password until they can fix the reset system. You will lose your character.
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  #13  
Old 12-05-2019, 07:16 PM
aismartin aismartin is offline
Aviak

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Thank you for the help, all is well now. : )
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  #14  
Old 03-19-2020, 09:00 PM
MrMudgeon MrMudgeon is offline
Decaying Skeleton


Join Date: Jul 2019
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How do i update my phone number for SMS Verification
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  #15  
Old 03-20-2020, 07:44 AM
Mogulk Mogulk is offline
Skeleton


Join Date: Mar 2014
Posts: 17
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Hello,

I made all steps to recover my account,

I recover my acces to this forum and eqemulator forum,

My eqemulator account is linked to eq1999 accound succesfully,

I made SMS verification succesfully .

I reseted my old log in password succesfully on eqemulator and eq1999,

I made my new log in password succesfully on eqemulator and eq1999,

But i can't log in at the moment and i still have the message : "DB error : invalid password"

So i am just wondering what is wrong ?

Maybe it take a little time for these operations ?

Regards
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  #16  
Old 04-20-2020, 11:47 AM
elaidaib elaidaib is offline
Decaying Skeleton


Join Date: May 2014
Posts: 4
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Quote:
Originally Posted by Mogulk [You must be logged in to view images. Log in or Register.]
Hello,

I made all steps to recover my account,

I recover my acces to this forum and eqemulator forum,

My eqemulator account is linked to eq1999 accound succesfully,

I made SMS verification succesfully .

I reseted my old log in password succesfully on eqemulator and eq1999,

I made my new log in password succesfully on eqemulator and eq1999,

But i can't log in at the moment and i still have the message : "DB error : invalid password"

So i am just wondering what is wrong ?

Maybe it take a little time for these operations ?

Regards
same issue.
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  #17  
Old 04-20-2020, 01:59 PM
Mogulk Mogulk is offline
Skeleton


Join Date: Mar 2014
Posts: 17
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I solved my problem :

I had numbers in my password,

You must not use the numeric keypad, but the numbers above the letters,

I know it's ridiculous but it worked for me
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  #18  
Old 04-20-2020, 02:57 PM
elaidaib elaidaib is offline
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Join Date: May 2014
Posts: 4
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unfortunately this didnt work for me. i dont know what to do other than wait the 3 days and try the SMS again.
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  #19  
Old 04-21-2020, 12:01 PM
May938MN May938MN is offline
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Join Date: Apr 2020
Posts: 1
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I also have a problem with the fact that SMSs do not come immediately, or do not come at all. I urge technical support to deal with this. I can describe more .
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  #20  
Old 05-10-2020, 10:09 PM
SpektorBaal SpektorBaal is offline
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Join Date: May 2020
Posts: 4
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I have trying to find my account. I do not have my email spek@optonline.net anymore. I am trying to get my old account so I get my character how would I do this? Thank you
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