I came back from a long break and my characters are gone

[Gokashi]

Hello,

I'm wondering who to contact about this issue. I had my characters saved on the blue server.. about 7 months ago or so. I come back and it's gone.

I might have linked a different account to my name? It says when I try to link my eqemulator account it's telling me I have a pending request using this IP address. Did I overwrite my characters? If so, is it possible to recover it?

Thank you for anyone willing to help.

Mikael