Unknown error trying to log in on only ONE of my accounts

[Chiana]

Hello! I have 2 accounts, my main and my secondary account. The main account I can log in without any issue, but the secondary account I get an unknown error while trying to join message. I have tried on 2 different computers in my home and I get the same error on both. HOWEVER people logging onto my secondary account from other ip addresses are able to log in. Help! How can I fix this. I did try changing the eqhost.txt file as suggested in the faq but that just gave me a timeout error instead.

Thank you for your time!