Connectivity Issues

[pzak640]

I'm hoping this is in the correct location. I'm having some strange connectivity issues that maybe someone can help with. I'm able to connect to the server, get to character screen and log into the zone and start playing. However, within about 1-2 min, I begin to lose connectivity slowly with where I drop go from 100% - 0% and then it says "you have been disconnected". I've not had any internet issues with any other games or browsing etc.

1. I have had a new router changed which might be the issue or some firewall issue. However, I'm not sure how to add/remove p99 since its not installed as a normal program. I'm running windows 10.

2. It began to happen right after the latest patch. I have updated all the new files but perhaps its a bug related to the patch.

Any suggestions for me to try would be appreciated! Thank you!