Multi accounts at home

[Greymantle]

I started playing three weeks ago and signed up for a IP Exemption. I heard back yesterday and they claim my wife's account does not exist and to check the spelling and or create a character. I know her account does exist for she can login to the game.

I repsonded to the post letting them know I created a character and gave the name of the character. My first question is do I have to wait another three weeks? My second is my wife's IP Exemption tied to the character she created or can she delete and make another if and when we get approval?