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  #1  
Old 04-17-2016, 08:05 PM
Rummol Rummol is offline
Aviak


Join Date: Apr 2010
Posts: 66
Default Login username/password

Hi there,

I am having some trouble changing the password associated with my in game login account. I made the account some years ago, back in 2010 when I was using a different ISP and therefore the email account attached to the login is no longer valid.

When I try and use the link under "User CP" it asks for my old email address (which I know) but it send a confirmation email to that address which I can no longer access. When I try and change the email address linked to the user account I get the message "this function is no longer available" meaning I can't change the email address linked to the account and therefore can't change my login password.

Does anyone have first hand experience with this, or is there any advice anyone can offer as to how to change my login account password and the email address linked to it? I have all the account details, including:

- Username
- current password
- old email address

Please help!
  #2  
Old 04-17-2016, 08:14 PM
Swish Swish is offline
Planar Protector

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Join Date: Nov 2010
Posts: 19,275
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It's the biggest problem for a lot of old players with old accounts, there's no way of retrieval other than that email address iirc [You must be logged in to view images. Log in or Register.]

These days there's the SMS authenticator, which is still a problem if people change phone numbers :/
  #3  
Old 04-17-2016, 08:16 PM
Pokesan Pokesan is offline
Banned


Join Date: Apr 2014
Posts: 5,958
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did you try remembering what your password is?
  #4  
Old 04-17-2016, 08:44 PM
Swish Swish is offline
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Posts: 19,275
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When making one try to have it EQ themed and memorable, like a zone name with your year of birth, or something that springs to mind like "bdasucks" or "notllandris"
  #5  
Old 04-17-2016, 08:48 PM
Rummol Rummol is offline
Aviak


Join Date: Apr 2010
Posts: 66
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I have all the current account details including username and password, but I want to change the password and can't.
  #6  
Old 04-18-2016, 06:35 PM
Bohab Bohab is offline
Sarnak


Join Date: May 2011
Posts: 372
Default

was in the same boat as you. no access to the gmail account since it was deleted. however I can able to change the password still. the user cp you describe is for the forum account. try changing the password at the loginserver part of the site. http://www.project1999.com/account/?LS

if the account is older, likely you need to change the password on the eqemu site and not project1999.com
  #7  
Old 04-18-2016, 06:46 PM
NarcolepticLTD NarcolepticLTD is offline
Kobold

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Join Date: Dec 2015
Posts: 158
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as for remembering passwords...

https://xkcd.com/936/
  #8  
Old 04-18-2016, 08:46 PM
renordw renordw is offline
Sarnak


Join Date: Jan 2013
Posts: 210
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Quote:
Originally Posted by NarcolepticLTD [You must be logged in to view images. Log in or Register.]
as for remembering passwords...

https://xkcd.com/936/
Diceware... Ample banal bias delta gist latex
  #9  
Old 04-18-2016, 08:52 PM
JackFlash JackFlash is offline
Fire Giant


Join Date: May 2010
Posts: 660
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try remaking the deleted email account if possible!
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