Repeat disconnects -NOT my ISP.

[Kreylyn]

So for the last 4 days I've had random, multiple, sporadic, and repetitive disconnects. It's frustrating to say the least. Today I've not even been able to fully finish a single fight because of them.

I know it's NOT my ISP or my systems.

It's been happening at different locations, on different systems, on different installs, on multiple characters. (I play at work and home).

Work is a dedicated high speed guaranteed always up service.

Today I got to repetitively running the tracerts to track it down... managed to catch it right at a disconnect.

Log is below... Bold is the disconnect tracert as it was happening.

Just typing this up has been 2 more disconnects today.

HELP!

Microsoft Windows [Version 6.1.7601]Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 5 ms 1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms 1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 7 ms 7 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 4 ms 9 ms 5 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 13 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 12 ms 11 ms 11 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 9 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 25 ms 24 ms 25 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 32 ms 32 ms 31 ms xe-2-0-2.nyc39.ip4.gtt.net [141.136.111.106]
13 31 ms 31 ms 31 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 39 ms 32 ms 41 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 33 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 33 ms * 32 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 35 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 9 ms 1 ms <1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 9 ms 9 ms 9 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 4 ms 9 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 10 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 10 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 11 ms 12 ms 11 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 24 ms 24 ms 25 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 31 ms 31 ms 31 ms xe-2-0-2.nyc39.ip4.gtt.net [141.136.111.106]
13 32 ms 31 ms 31 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 35 ms 36 ms 32 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 33 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 32 ms 33 ms * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 33 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
18 35 ms 31 ms 35 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 3 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms <1 ms 3 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 4 ms 4 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 5 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 10 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 10 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 10 ms 11 ms 12 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 9 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 25 ms 25 ms 24 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 31 ms 35 ms 32 ms xe-2-0-2.nyc39.ip4.gtt.net [141.136.111.106]
13 30 ms 31 ms 31 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 33 ms 32 ms 32 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 32 ms * 33 ms ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 * 32 ms * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 31 ms 32 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
18 35 ms 35 ms 32 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms <1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 3 ms 7 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 6 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 11 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 10 ms 13 ms 11 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 51 ms 32 ms 30 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 39 ms 31 ms 31 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 30 ms 30 ms 30 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 35 ms 32 ms 41 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 32 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 32 ms * 32 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 35 ms 35 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms <1 ms <1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 <1 ms 1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 7 ms 4 ms 9 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 5 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 13 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 10 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 13 ms 11 ms 12 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 59 ms 9 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 25 ms 48 ms 24 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 31 ms 31 ms 32 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 30 ms 31 ms 30 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 32 ms 32 ms 32 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 32 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 32 ms * * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 32 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 2 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 2 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms 1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 4 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 9 ms 7 ms 9 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 7 ms 7 ms 7 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 10 ms 15 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 10 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 14 ms 12 ms 10 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 11 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 24 ms 26 ms 25 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 32 ms * 32 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 35 ms vl203-cr1.ewr3.choopa.net [216.155.128.2]
18 32 ms 32 ms 35 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 3 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 1 ms 1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 3 ms 5 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 10 ms 7 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 7 ms 7 ms 8 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 16 ms 16 ms 13 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 9 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 11 ms 12 ms 11 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 11 ms 8 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 27 ms 32 ms 25 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 32 ms 31 ms 31 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 30 ms 30 ms 30 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 39 ms 32 ms 41 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * 33 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 32 ms 35 ms * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 32 ms 32 ms 32 ms 170.rogean.com [108.61.129.170]

Trace complete.

C:\Users\Management>tracert 108.61.129.170

Tracing route to 170.rogean.com [108.61.129.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 24-159-134-161.static.snfr.nc.charter.com [24.15
9.134.161]
2 1 ms 1 ms 1 ms dtr01ahvlnc-tge-0-7-0-5.ahvl.nc.charter.com [96.
34.65.246]
3 2 ms <1 ms 1 ms crr01ahvlnc-bue-20.ahvl.nc.charter.com [96.34.93
.250]
4 3 ms 4 ms 3 ms crr11gnvlsc-bue-10.gnvl.sc.charter.com [96.34.93
.243]
5 3 ms 7 ms 7 ms bbr01gnvlsc-bue-3.gnvl.sc.charter.com [96.34.2.1
12]
6 8 ms 10 ms 9 ms bbr01spbgsc-bue-1.spbg.sc.charter.com [96.34.0.4
2]
7 10 ms 18 ms 15 ms bbr02atlnga-bue-4.atln.ga.charter.com [96.34.0.4
0]
8 10 ms 9 ms 9 ms prr01atlnga-bue-3.atln.ga.charter.com [96.34.3.1
9]
9 12 ms 11 ms 12 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 8 ms 8 ms 8 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 24 ms 34 ms 24 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 31 ms 31 ms 32 ms xe-4-1-3.nyc39.ip4.gtt.net [141.136.108.153]
13 30 ms 32 ms 32 ms ae10-69.cr1-nyc3.ip4.gtt.net [46.33.80.234]
14 40 ms 32 ms 41 ms as20473.ae7.ar1.nyc3.us.as4436.gtt.net [69.31.34
.62]
15 * * 33 ms ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61
.80.218]
16 * 32 ms * vl203-cr1.ewr3.choopa.net [216.155.128.2]
17 31 ms 33 ms 31 ms 170.rogean.com [108.61.129.170]

Trace complete.

__________________________________________________ _

Krey