The line for JCP is a terrible concept

[Uthgaard]

The prod is going to be hard to get no matter what rule is in place.
People are going to bitch no matter what rule is in place.
This is easy to maintain (we aren't spending hours per day there).

If your definition of CS is getting your ass kissed, or expecting us to smile while you act like a douchebag, I will make you hate life. You aren't fucking customers, so get that notion out of your head. Any dispute is going to come out with one person happy and one person pissed. If you have disputes often enough to drag us into them, and come out pissed more often than not, you're probably a jerk-off.

We fix problems players can't resolve on their own. That's the beginning and the end of it. Let the tears flow in the direction that created the burden (yours).