Trying To Start Again To Play With Grandaughter. Need Help.

[Databyter]

Hi guys, I have a few characters on P99 Green already. I haven't played in probably a few years. I had forgot my password which surprised me because I thought I knew it, and so I came here, reset THIS one, but I believe the Game Password is not the same as this one for the website. Is there a way to request my actual Server Password ? I might have been using the wrong user name as well, because I don't think I used my User PW for the Site, on the actual Game interface, although maybe I remembered wrong and it is the same. My memory says they are two different things on two different servers, and I think I used my Old SOE Server Username. Any help on my next step to restore account. I willl need to also make another one, for my daughter, so we can play together sometimes. That is the whole point. She's only 8 so she's not gonna be a power player. Just for fun. hunting rabbits and doing fun quests etc. to start her out. She's bored and wants to play.