Cannot log into everquest

[Lucca]

Hi,
I made my account on everquest last night with my boyfriend. I can log onto the forums fine. I already used the code sent to my email to activate my account. But everytime I try to log in it says "password invalid" My boyfriend said that the issue is we are playing in the same house. I'm trying to play with Amra65, he made a post last night about the issue.
Thank you,
Lucca

edit: Consider this my informal request regarding the "ip petition". I am sure I worded this wrong but Amra instructed me earlier and I only half remember the wording he used. I'm really excited to play since this is the first mmorpg that I would have ever played. Thank you for doing this.