Admin Help

Kronickz · #1 07-07-2023, 03:45 AM

I logged into my aacount after a year, and all my characters were deleted.. also every server i have a halfing druid lvl 1..

loramin · #2 07-07-2023, 11:58 AM

Did you patch?

DeathsSilkyMist · #3 07-07-2023, 01:33 PM

Quote:

Originally Posted by loramin [You must be logged in to view images. Log in or Register.]

Did you patch?

This is a good suggestion. If you are not fully up to date patch-wise, you will not be able to see any of your characters.

However, I believe the developers do occasionally wipe level 1 characters. For your level 1 druid specifically, it is possible they may eventually disappear if you don't level them up.

Kronickz · #4 07-09-2023, 08:53 PM

Yes I've installed the patch, the characters that are missing were lvl 59 and 47 and multiples others with amazing gear and a lot of platinum. I was in Aftermath and Vanquish my characters weren't new....

Kronickz · #5 07-09-2023, 08:54 PM

I've taken several breaks and reinstalled with no issues this is a first

Infectious · #6 07-09-2023, 09:18 PM

Maybe banned for some rmt in the past that caught up to you while you were gone? I thought I seen someone post that you were a cheater.

cd288 · #7 07-10-2023, 10:23 AM

Quote:

Originally Posted by Kronickz [You must be logged in to view images. Log in or Register.]

I've taken several breaks and reinstalled with no issues this is a first

I've heard there have been some issues with the log in server but not sure if that's related to this. I had an issue the other day where my chars didn't show up but logging out and back in fixed it so I'm not sure what it was.

Kronickz · #8 09-23-2023, 03:26 PM

Quote:

Originally Posted by Infectious [You must be logged in to view images. Log in or Register.]

Maybe banned for some rmt in the past that caught up to you while you were gone? I thought I seen someone post that you were a cheater.

You can't be serious lol...

Kronickz · #9 09-24-2023, 12:34 PM

Quote:

Originally Posted by cd288 [You must be logged in to view images. Log in or Register.]

I've heard there have been some issues with the log in server but not sure if that's related to this. I had an issue the other day where my chars didn't show up but logging out and back in fixed it so I'm not sure what it was.

I've re-downloaded the game like 10 times and signed in and out countless times

Swish · #10 09-24-2023, 07:16 PM

Quote:

Originally Posted by Kronickz [You must be logged in to view images. Log in or Register.]

Yes I've installed the patch, the characters that are missing were lvl 59 and 47 and multiples others with amazing gear and a lot of platinum. I was in Aftermath and Vanquish my characters weren't new....

Here we go... did you ever share your account details with anyone in the guild ever?